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I think they were made by Technotool a Canadian company
I'm not sure if the one you bought had a different description and you were mislead? If so, perhaps you should either contact the seller or the site it sold on to see if their customer services are prepared to step in.
It was sold as used and as faulty so I guess you get what you pay for! The seller appears to have been honest about the condition. I'm not sure if the one you bought had a different description and you were mislead? If so, perhaps you should either contact the seller or the site it sold on to see if their customer services are prepared to step in.
If they are sold as new, presumably there should be a guarantee?