AWGB Woodturning Forum
General Category => General Discussion => Topic started by: thebowlerhattedturner on November 28, 2012, 04:41:07 PM
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Hi All,
on Tuesday Morning the drive belt on my bandsaw snapped, it was very worn and perhaps I should have checked it more often, but I phoned Metabo in Southampton to see if they would dispatch a replacement to me. I found out that I had to go through a local agent so placed the order with them yesterday lunchtime. The belt arrived lunchtime today, how's that for service?
Well done Metabo.
Regards
John BHT
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In this day and age of ultra-fast internet communication companies rise and fall on their response to customers needs.
But it's always good to see one working so fast and keeping us (the little men) happy.