Author Topic: Praise due  (Read 1577 times)

Offline bodrighywood

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    • Bodrighy Wood
Praise due
« on: August 29, 2017, 10:28:51 AM »
Did the Oak Fair this weekend and was supposed to be demonstrating ffor the two days but the lathe wouldn't start. Electrickery getting through but just no response when the button was pushed. Rang Axminster but as it was a bank holiday nothing they could do but rang this morning explained that I needed the lathe form Yandles in a fortnight and they will pick it up ttomorrow morning and get it sorted. Fortunately under guarantee still. Must say that Axminster have always impressed me with their customer service and helpful attitude.

Pete
Turners don't make mistakes, they have design opportunities

Offline Derek

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Re: Praise due
« Reply #1 on: August 29, 2017, 11:13:56 AM »
This is what I say is looking after your customers and they then get many returning. A win for both parties.